Our Privacy Policy

Privacy Policy

Last updated: July 26, 2026

1. Information We Collect

We collect personal information that you provide directly to us, such as your name, email address, phone number, business details, shipping information, and payment information. We may also collect technical information such as IP address, browser type, device information, and usage data.

2. How We Use Your Information

Your information is used to create and manage your account, process orders and shipments, provide customer support, improve platform performance, communicate updates, and comply with legal obligations.

3. Sharing of Information

We may share your information with trusted service providers, logistics partners, payment processors, and legal authorities when required to operate the platform or comply with applicable law. We do not sell your personal information to third parties for marketing purposes.

4. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information against unauthorized access, loss, misuse, or disclosure. However, no digital platform can guarantee absolute security.

5. Cookies and Tracking

Our website may use cookies and similar technologies to improve user experience, analyze traffic, and personalize content. You may manage cookie preferences through your browser settings.

6. Your Rights

Depending on applicable law, you may have the right to access, update, correct, or delete your personal information. You may also object to certain processing activities or request restrictions on data use.

7. Retention of Data

We retain personal information for as long as necessary to provide our services, fulfill legal requirements, resolve disputes, enforce agreements, and support business operations.

8. Children's Privacy

ZyppShip services are not intended for children under the age of 18. We do not knowingly collect personal information from minors without appropriate consent.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any material changes will be posted on this page with the revised effective date.

10. Contact Us

If you have questions about this Privacy Policy or your personal data, please contact us through the official ZyppShip support channels.